CLOUD OR LOCAL ACCESS

Access Your Information On the Go

GuestPoint uses a unique hybrid data engine that gives your the best of both worlds, online and onsite. 

Online All The Time

GuestPoint’s cloud-based software is built to bring ease and time efficiency to running and managing daily operations. At GuestPoint, we ensure our clients operate in a secure environment and have a number of technical services in place to ensure your property management remains uninterrupted no matter the scenario:

GuestPoint Channel Manager Integration

Secure Online Backup

GuestPoint continuously synchronizes your data up to the GuestPoint Cloud Server, where it is regularly backed up and encrypted.

Work Offline or Online

GuestPoint uses a unique hybrid data engine that gives you the best of both worlds. Your data is stored at your property and online. You can keep working even when the internet is down.

Web Mode

You can access your data on the Cloud Server from anywhere in the world. Just load GuestPoint on your laptop and log in using Web Mode.

Frequently Asked Questions

A cloud-based system stores data on secure servers accessed through the internet, while a locally hosted system stores data on your property’s physical servers or computers. Cloud systems offer real-time updates, remote access, and automated backups, making them ideal for modern property management. In contrast, local systems are installed directly on your devices, requiring manual updates, syncs and local storage, and can only be accessed on-site.

A cloud-based PMS provides flexibility, scalability, and convenience that a locally hosted system cannot match. With cloud access, you can manage your property from anywhere, anytime, on any device with internet access. Cloud systems offer automatic updates, real-time syncing, enhanced security, and backups without needing any manual intervention. Additionally, cloud systems eliminate the need for on-site IT infrastructure, saving costs and reducing technical issues.

Yes, GuestPoint offers both cloud-based and locally hosted PMS options, catering to properties with different needs. If your property is located in an area with limited or unreliable internet access, a locally hosted system might be more practical. However, we strongly recommend a cloud-based solution for most properties due to its convenience, security, and remote access benefits.

With a cloud-based PMS, your property management tasks are streamlined through real-time access to bookings, guest information, and reports from anywhere. Team members can work from different locations without being tied to a single computer. The system also automatically handles software updates and backups, ensuring your data is always current and secure. This improves operational efficiency, as there’s no need to manage local servers or worry about data loss.

Cloud-based systems typically offer higher security standards than local systems. Data is encrypted during transmission and stored on highly secure servers with regular backups. Cloud providers invest in advanced security features such as multi-factor authentication, automatic software patching, and disaster recovery, ensuring that your property’s sensitive data is well protected from cyber threats. In contrast, local systems may require more hands-on management and regular updates to stay secure.

Yes, a cloud-based PMS allows you to manage your property from anywhere with an internet connection. Whether you’re checking reservations on the go, managing rooms from a remote location, or overseeing multiple properties from a central dashboard, the cloud offers seamless access. In comparison, locally hosted systems require you to be on-site to access your data, limiting flexibility.

Even if your internet connection goes down temporarily, your data remains safe and secure in the cloud.

One of the major advantages of a cloud-based system is that software updates are automatic and handled by the provider. This ensures you always have access to the latest features, bug fixes, and security patches without needing to manually install updates or pay extra fees. Local systems require you to manage updates yourself, which can lead to downtime or compatibility issues if not done regularly.

A cloud-based PMS can significantly reduce costs associated with IT infrastructure, hardware maintenance, and manual updates. You don’t need to invest in or maintain servers or hire IT staff to manage your system. Additionally, the GuestPoint cloud-based system is free in your current subscription-based pricing model, spreading out the cost over time rather than requiring a large upfront investment. Local systems may have higher long-term costs due to maintenance and the need for upgrades.

Absolutely! GuestPoint allows for seamless integration between locally hosted systems and our cloud-based PMS. There’s no need for migration; they work together effortlessly, enabling a smooth transition between cloud access and your server-based installation. This setup unlocks all the advantages of modern technology at your fingertips. You can access your cloud-based PMS anytime by logging in at pms.guestpoint.com.

Yes, GuestPoint offers both cloud and locally-hosted versions of its PMS. However, we encourage clients to use the cloud-based version due to its superior flexibility, security, and cost-effectiveness. Our locally hosted option is available for properties with specific needs, such as limited internet access, ensuring that all types of properties can still benefit from GuestPoint’s comprehensive management tools.

If your property has reliable internet access, we highly recommend choosing a cloud-based system for its ease of use, remote access, and scalability. A cloud-based PMS offers long-term benefits like automatic updates, enhanced security, and lower IT costs. However, if your property operates in a location with limited internet availability, a locally hosted system might be a better choice, providing stability in low-connectivity environments while offering core property management functionalities.

Simplify your operations, manage your revenue, and create great experiences with GuestPoint.

Property Management System - GuestPoint