Channel Manager

Channel Management: 5 Ways to Better Manage Your Online Distribution & Maximise Booking Potential

As a hotelier, motelier, B&B owner, or property manager, you know how crucial it is to distribute your inventory across multiple online channels to reach more potential guests and increase your revenue. However, managing those channels can be a daunting task. Especially if you’re using different portals for each one. That’s where a channel manager comes in – a centralised solution to simplify and automate your distribution process.

In this article, we’ll cover the benefits of using a channel manager, what features to look for and tips to optimise your usage.

Benefits of using a Channel Manager:

  • Saves Time and Reduces Workload: Instead of manually updating inventory and rates on each channel, a channel manager can synchronise them across all connected channels.
  • Increased Visibility and Revenue: By connecting to multiple channels, you can reach a larger audience and generate more bookings, especially during peak seasons.
  • Improved Efficiency and Accuracy: Ensures your rates and inventory are up-to-date and consistent.
  • Better Control and Flexibility:  You can easily adjust rates, availability and restrictions for specific channels or periods of time.

Channel Manager Features:

Channel manager features are very standard across the industry, however, some features are more powerful than others. Here are some important features to look out for:

  • Connectivity to Multiple Channels: Make sure the channel manager supports all the channels you want to connect to, including OTA’s, GDSs, and your own website.
  • Automated Inventory Management: A channel manager has the ability to update the availability and prevent overbooking by adjusting inventory across all channels in real-time.
  • Customisation Options: This feature is the ability to set rates and/or restrictions for each channel.

5 Ways to Better Manage your Online Distribution:

  1. Update availability in real-time: It is essential to ensure that the channel manager being used has fast updates. This will enable more efficient management of online distribution, minimising the likelihood of double bookings or overbookings. Resulting in improved online distribution and fewer cancellations.
  2. Centralise Rate Management: A centralised location to manage room rates enables motel/hotel managers to easily adjust their overnight prices. Rates need to be adjusted to match market demand, seasonal trends, and competitor pricing. Centralised rate management allows rates to be maximised easily.
  3. Manage Multiple Channels from one Dashboard: By managing all channels from one dashboard give you more control over your online distribution. This will save you time and streamlines the management of your property’s online distribution.
  4. Know your Channels: Ensure your property is being distributed across the channels you want, such as popular channels like Google Hotels, Booking.com, and the GDS (Global Distribution System). By managing where your property is being distributed, you can increase your online exposure and reach more potential guests. This is because travellers typically use a variety of channels and platforms to search for different types of holidays.
  5. Optimise Pricing Strategy: A channel manager helps you optimise your pricing strategy by providing you with real-time pricing data and insights. You can adjust your prices based on demand and market trends, helping you to stay competitive and maximize your revenue.

GuestPoint Channel Manager - The GuestPoint Advantage

Enjoy faster updates across all your channels, enabling you to manage your property inventory in real-time and streamline your distribution strategy. Enjoy instant OTA updates, from start to finish on our cloud-based solution.

Default booking window of 700 days, allowing you to maximise your revenue potential and plan ahead with confidence.

To generate a sense of urgency and increase bookings, you can create new rates that are exclusively available for a limited time.

The distribution of your inventory to various online travel agents is made possible by a Channel Manager. Coming in April 2023, the GuestPoint Channel Manager is an innovative addition that will boost automation and connectivity. It is anticipated to work seamlessly with the GuestPoint PMS, an all-in-one property management solution that can lead to success. Be sure to express your interest now to take advantage of this cutting-edge tool.

Simplify your operations, manage your revenue, and create great experiences with GuestPoint.

Property Management System - GuestPoint